Terms and Conditions – Arene Plus Online Gaming Philippines

1 Acceptance of Terms

These Terms and Conditions ("Terms") constitute a legally binding agreement between you ("Player", "User", "you") and arene plus ("we", "us", "the Platform"). By accessing the arene plus website, creating an account, or using any service offered on the platform, you confirm that you have read, understood, and agreed to these Terms in their entirety.

Your continued use of arene plus after any update to these Terms constitutes acceptance of the revised version. It is your responsibility to check this page periodically for changes. Arene plus will always display the date of the most recent update at the top of this document.

2 Eligibility

To open and maintain an account on arene plus, you must meet all of the following requirements:

• You are at least 18 years of age at the time of registration.
• You are a resident of or physically located in a jurisdiction where online gaming is not prohibited by applicable law.
• You are not accessing the platform while on a self-exclusion list maintained by arene plus or any affiliated platform.
• You are not a current employee, contractor, or immediate family member of an employee or contractor of arene plus.
• You are acting on your own behalf and not as an agent or representative of a third party.

Arene plus reserves the right to request proof of age or identity at any time. Accounts found to belong to individuals below 18 years of age will be closed immediately and all funds forfeited in accordance with applicable regulations.

3 Account Registration

To access real-money games and betting markets on arene plus, you must register for an account. During registration, you agree to provide accurate, complete, and current information including your full legal name, date of birth, residential address, email address, and mobile number.

Each player is permitted to hold only one account. Opening multiple accounts — whether under different names, email addresses, payment methods, or devices — is strictly prohibited and will result in the suspension or permanent closure of all associated accounts.

You are responsible for maintaining the confidentiality of your login credentials. Arene plus will never ask for your password via email, chat, or phone. Any bets or transactions made through your account while you are logged in are considered authorised by you unless you report a security breach promptly.

4 Deposits and Withdrawals

Arene plus supports the following Philippine payment methods: GCash, Maya, GrabPay, Coins.ph, InstaPay, PESONet, BDO Online Banking, BPI Online Banking, UnionBank Online, Visa, and Mastercard. All transactions are denominated in Philippine Pesos (₱PHP).

Deposits: The minimum deposit amount is ₱100. Deposits via GCash and Maya are typically credited within minutes. Bank transfers may take up to 30 minutes. Arene plus does not charge fees on deposits, though your payment provider may apply their own transaction charges.

Withdrawals: The minimum withdrawal amount is ₱500. Withdrawal requests are processed during Philippine business hours. GCash withdrawals are generally completed the same day. Bank transfer withdrawals may take 1–3 business days. Before your first withdrawal, arene plus may request identity verification documents (valid government-issued ID) in accordance with our KYC obligations.

• Withdrawals will only be processed to payment methods registered in your name on your arene plus account.
• Pending bonuses or wagering requirements must be settled before a withdrawal can be processed.
• Arene plus reserves the right to request documentation for withdrawal requests exceeding ₱50,000 in a single transaction.
• Funds cannot be withdrawn to a third-party account under any circumstances.

5 Bonuses and Promotions

Arene plus offers welcome bonuses, reload bonuses, free bets, and other promotional incentives from time to time. All bonuses are subject to specific terms that will be clearly stated on the promotion page at the time the offer is active. The general rules below apply to all bonus activity on arene plus.

• Each player is entitled to claim a welcome bonus only once upon their first qualifying deposit.
• Bonus funds are subject to a wagering requirement before they can be converted to withdrawable cash. The applicable multiplier will be stated on each promotion page.
• Bonuses must be used within the validity period stated in the promotion terms. Expired bonuses are forfeited automatically.
• Arene plus reserves the right to modify, cancel, or substitute any promotion at any time without prior notice, subject to fair treatment of players who have already accepted an offer in good faith.
• Attempts to abuse or exploit bonus offers — including but not limited to using multiple accounts, coordinated betting patterns, or misrepresented identity — will result in cancellation of bonuses and may lead to account suspension.

6 Betting Rules

All bets placed on arene plus are binding once confirmed. Before confirming any bet, please review your selections, stake, and potential return on the bet slip. Arene plus is not able to cancel or reverse a confirmed bet under normal circumstances.

The following general betting rules apply across all markets on arene plus:

• Odds are subject to change until a bet is confirmed. The odds displayed at the time of confirmation are the odds that apply to your bet.
• In the event that an event is postponed, cancelled, or abandoned before the result is determined, bets will be voided and stakes returned to your account unless otherwise stated in sport-specific rules.
• Arene plus reserves the right to void bets placed on markets affected by system errors that resulted in clearly incorrect odds being offered.
• Maximum payout limits per event and per player may apply. These limits are displayed in the bet slip or on the relevant market page.
• Arene plus may limit the maximum stake accepted from any player at its discretion, including players identified as consistently high-value winners.

7 Prohibited Conduct

The following activities are strictly prohibited on arene plus. Engaging in any of them may result in immediate account suspension, forfeiture of funds, and referral to relevant authorities.

• Fraud and collusion: Any attempt to defraud arene plus or other players, including colluding with other players in card games or sports betting to manipulate outcomes.
• Money laundering: Using arene plus to deposit, process, or withdraw funds connected to illegal activity. All suspicious transactions are reported in compliance with Philippine anti-money laundering regulations.
• Underage gambling: Allowing a minor to use your account or creating an account on behalf of a minor.
• Automated betting: Using bots, scripts, or other automated tools to place bets or interact with the platform without genuine human input.
• Chargebacks: Initiating fraudulent chargebacks with your bank or payment provider for funds that were legitimately deposited and used on arene plus.
• Bonus abuse: Systematically exploiting promotional offers in ways that are not consistent with genuine recreational play.

8 Responsible Gaming

Arene plus is committed to promoting responsible gaming across its entire Filipino player community. We believe gambling should be a form of entertainment — not a source of financial pressure or personal harm. To support this, arene plus provides the following tools to all registered players:

• Deposit limits: Set daily, weekly, or monthly deposit limits that the system will enforce automatically.
• Session time reminders: Receive notifications after defined session lengths to encourage regular breaks.
• Cooling-off periods: Temporarily suspend your account for a period of your choosing — from 24 hours to several months.
• Self-exclusion: Permanently close your account and opt out of all marketing communications. Self-exclusions cannot be reversed for a minimum of six months.

If you are concerned about your gaming habits or those of someone you know, please visit our Responsible Gaming page for additional resources and guidance.

9 Privacy and Data

Arene plus collects and processes personal data in accordance with its Privacy Policy, which forms part of these Terms and Conditions. By using arene plus, you consent to the collection and use of your data as described in the Privacy Policy.

Your personal information will never be sold to third parties. It may be shared with licensed payment processors, identity verification providers, and regulatory bodies where legally required. All data is stored and transmitted using industry-standard encryption.

For the full details of how arene plus handles your personal data, please read our Privacy Policy.

10 Intellectual Property

All content on the arene plus platform — including but not limited to the brand name, logo, game designs, graphics, text, software, and user interface elements — is the intellectual property of arene plus or its licensed third-party providers. Nothing on this platform grants you any right or licence to reproduce, distribute, modify, or commercially exploit any of this content without prior written consent from arene plus.

11 Limitation of Liability

Arene plus provides its platform on an "as is" and "as available" basis. While we work hard to maintain consistent uptime and performance, we cannot guarantee uninterrupted access to the platform at all times. Scheduled and unscheduled maintenance windows may temporarily restrict access.

To the maximum extent permitted by applicable law, arene plus will not be liable for:

• Loss of funds resulting from technical errors on your device, browser, or internet connection at the time of a transaction.
• Indirect, consequential, or incidental losses arising from your use of the platform.
• Losses resulting from your failure to follow instructions provided by arene plus support or comply with these Terms.

Nothing in these Terms limits arene plus's liability for fraud, gross negligence, or any matter where limitation of liability would be unlawful.

12 Account Termination

You may close your arene plus account at any time by contacting customer support. Before closure, all pending bets will be settled normally and any remaining balance will be returned to you via your registered withdrawal method, provided all verification requirements have been satisfied.

Arene plus reserves the right to suspend or permanently terminate your account at its discretion if:

• You have violated any provision of these Terms and Conditions.
• Fraudulent, abusive, or illegal activity is detected on your account.
• You have provided false or misleading information during registration or verification.
• You are found to be in breach of any applicable law or regulation.

In cases of legitimate termination for breach, arene plus is not obligated to return bonus funds. Real-money deposits may be returned at the discretion of arene plus after investigation, depending on the nature of the breach.

13 Amendments to These Terms

Arene plus reserves the right to update or modify these Terms and Conditions at any time. Changes will take effect from the date stated at the top of the document. Where a change materially affects your rights as a player, arene plus will make reasonable efforts to notify registered players via email or platform notification.

Your continued use of arene plus after the effective date of any amendment constitutes your acceptance of the revised Terms. If you disagree with any changes, you may close your account before the effective date without penalty.

14 Contact Us

If you have any questions, concerns, or disputes regarding these Terms and Conditions, please reach out to the arene plus support team. We aim to respond to all enquiries within one Philippine business day.

Arene plus values every member of its community. Whether your question is about a pending withdrawal, a bonus term, or a concern about your gaming habits, our team is here to help — not to make things harder for you.